VERY IMPORTANT BOOKED JOB NOTES

PLEASE READ EVERYTHING BEFORE DATE OF WORK

A few quick things to keep in mind.
  • Arrival ETA – We aim for punctuality, but delays may occur based on earlier jobs and transit times.
  • Late Start – Delays caused by clients incur a $50 fee per 30 minutes.
  • Scope of Work Changed –  Changes to the job scope can affect costs +/- (if we are alerted 48hr prior). Once booked and a job is within 48hr, initial quote is set. Inform us of any changes ASAP. 
  • Cancellation – Notify us via email ASAP. Cancellations within 48 hours of the scheduled time incur a $150 fee.
  • We may need – We might need items like a step stool, ladder, vacuum, or cleaning supplies. While we aim to come prepared, unforeseen needs may arise.
  • Added Tasks – Additional tasks start at $35 or may be time-based. Pricing will be discussed with your technician. 
  • Customer Supplied Items – We don’t warranty customer supplied items. Issues with customer supplied items won’t alter job price (wrong item, didn’t arrive, broken, etc.)
  • Estimates – Email estimates may vary once we’re on site (variables/unknowns). We’ll discuss additional work with you before proceeding.  
  • Payments – Due upon job completion. Cash or credit card (invoice provided via text/email).
  • Tips – While they are appreciated, they are never expected.
  • Preparation – Clear the workspace and move any valuable or fragile items. Ensure easy access to the job site.
  • Satisfaction Guarantee –  We strive for 100% customer satisfaction. Contact us with any concerns post-job, and we’ll address them ASAP. Remember, we are handymen and not specialized in one field.
  • Feedback – Your feedback is important to us. Once the job is complete, we would appreciate it if you could take a moment to share your experience with us HERE.
  • Plaster – We are not responsible for any cracks or damage to old plaster when mounting items.
  • Safety Precautions – Our team follows strict safety protocols to ensure a safe working environment. Please provide adequate space for us to work safely and refrain from hovering or standing too close while we are working.  
  • FULL FAQ HERE

We appreciate your understanding and cooperation.
If you have any questions or need to make adjustments, please contact us ASAP.

Thank you again for choosing Team Handy Dan.
We’re committed to providing you with top-notch service.

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